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The right of withdrawal

right of revocation for consumers
(a consumer is any natural Person who concludes a legal transaction for a purpose that can predominantly neither commercial nor their independent vocational activity attributed to.)

cancellation policy

the right of withdrawal
you have the right to cancel within fourteen days without giving reasons this contract.
The revocation period is fourteen days from the day,

- you or a third party named by you who is not the carrier, the Goods have taken possession of, if you have ordered one or multiple Goods in a single order and these uniformly is delivered or
- you or a third party named by you who is not the carrier, the last goods have taken possession of, if you have ordered several Goods under a single order and these are separated

- be delivered to you or a third party named by you, the is not the carrier, the last installment or the last piece in possession or has taken, unless you have ordered a product, which is delivered in several partial shipments or pieces

To exercise your right of cancellation, you must us a (Türkan Turunc, Bonner road 358, 50968 Cologne, phone number: 49 (0) 157 588 6000 9, Fax number: 49 (0) 221 1690-5289, E-Mail address: by means of a clear Declaration (e.g. a letter sent by Post, Fax or E-Mail) of your decision to withdraw from this contract, inform. You can use the attached model withdrawal form, but this is not mandatory.

To observe the revocation period it is sufficient that you send the notification about exercising the right of withdrawal before the withdrawal deadline.

consequences of the revocation

If you withdraw from this contract, we have you all payments that we have received from you, including the costs (with the exception of the additional costs resulting from the delivery that you have chosen a type of delivery other than our offered, most favourable standard delivery) immediately and at the latest within fourteen days from the day repay, on which the notification about your cancellation of this contract with us is received. For this repayment we use the same means of payment as you used for the original transaction, unless something else was expressly agreed in no case will you be charged fees for this repayment.

We can refuse the repayment until we have received the Goods back or until you have provided proof that you have returned the Goods, whichever is the earlier date.

you have the Goods promptly and in any event not later than fourteen days from the day on which you notify us of the cancellation of this contract to us to return or to pass. The deadline is met if you dispatch the Goods before expiry of the period of fourteen days .

you bear the direct cost of returning the Goods.

you need to pay for any diminished value of the Goods only if this loss in value is due to the nature, characteristics and functioning of the Goods necessary to deal with them.

exclusion or grounds for revocation

The right of withdrawal does not apply to contracts

- for the delivery of Goods, the non - and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
- for the supply of Goods which can spoil quickly or whose expiration date has passed quickly
would have been justified- for the delivery of alcoholic drinks whose price was agreed when concluding the contract, can be delivered at the earliest 30 days after conclusion of the contract and whose current value of fluctuations in the market depends on the the entrepreneur has no influence
- for the delivery of Newspapers, journals or magazines with exception of subscription contracts.

The right of revocation expires prematurely in contracts

- for the supply of sealed Goods which are unsuitable for reasons of health or Hygiene to return when their seal was removed after delivery
- for the delivery of Goods if these were mixed after delivery due to their nature inseparably with other goods
- for the delivery of audio or video recordings or computer software in sealed packaging if the seal was removed after delivery.



model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To Türkan Turunc, Bonner Road 358, 50968 Köln , E-Mail Address: Fax 49 (0) 221 1690 5289:

- Hereby revoke(s) I/ we (*) received by me/ us (*) concluded contract for the purchase of the following Goods (*)/
the provision of the following services (*)

- Ordered on (*)/ on (*)

- Name of the/ consumer(s)
- address of the/ consumer(s)
- signature of person/ consumer(s) (only with message on paper)
- date

(*) delete as appropriate.